When you need help ask for it. Recently my back went out. And when I say my back went out I mean I couldn’t walk or function. It was the week leading up to Memorial Day weekend. We had been … read more
You may have heard this one before. There is a story about a pan of water on a stove top and inside sits a frog. The water starts out at room temperature. Someone enters the kitchen and slowly begins to … read more
Why do we bother to create a positive customer service experience? All buying habits are psychological in nature. Sure, people need or want to buy something because of the product, but where they buy and if they return are based … read more
Do you ever feel like you need a fresh start? I know I do. I love that feeling of setting goals and shedding bad habits in order to move forward. Most people feel this way around New Year’s Eve. That … read more
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